MESSAGING IS REVOLUTIONIZING MOBILE CUSTOMER ENGAGMENT
Messaging is a powerful connector between businesses and customers. Learn more about why it’s exciting and challenging, and how IMPOWER can help brands use messaging to transform their business.
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it’s undeniable - messaging is where customers are
Customers have created over 4 billion instant messaging accounts. It’s the fastest growing communication tool in the world.
With an average of 3-5 communication apps on most phones, it’s challenging to be in all the places your customers are. IMPOWER can help.
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speed - your key to successful engagement
With so many opportunities and distractions, getting a customer’s attention is difficult, keeping it even more so.
Attention spans are now shorter than 8 seconds meaning you need to receive and respond to customer messages as close to real time as possible. IMPOWER’s routing tools ensure you can do so instantly, at scale, and accurately.
compliance & privacy - protect your business, customers & employees
Messaging related compliance is even more complex than email compliance. There is a myriad of worldwide regulations related to SMS and each instant messaging app has it’s own rules about businesses messaging on its platform
IMPOWER’s compliance engine takes care of all these issues in the background while you focus on your business goals
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